Manage Partner Loyalty Programs

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Loyalty Manager™

Loyalty Manager is incentive automation software that helps you retain your current partner customers and incents them to sell even more of your products. An enterprise-level solution for large and mid-sized companies, Loyalty Manager has advanced features to achieve a higher degree of partner loyalty.

PromoBuilder is an advanced and powerful system for quickly building and promoting your incentive programs.

Enhanced User Experience

Our easy-to-use wizard guides and advises you through the promotion setup process with an intuitive, goal-oriented approach that enables you to quickly implement your program and achieve your desired results faster.

Business Objectives

The PromoBuilder starts with your business objectives and guides you through the setup process helping you align your promotional activities to achieve your business goals.

Contest Types

Choose from a variety of contest types and multiple promotion options to implement specific programs to meet your objectives.

Promotion Options

With multiple promotion options and a variety of contest types, you’ll implement the specific program to reach your desired outcome.

Hierarchy Targeting Mechanisms

Targeting your promotions to specific territories and channels enables you to achieve objectives based on your requirements.

Loyalty Manager includes personalized dashboards for both Participants and Administrators providing key program-at-a-glance data that informs and guides for greater engagement and success.

Participant Dashboard 

With an individually customized layout, each Participant can quickly view key program information right from their smartphone, tablet or computer that helps them better leverage promotion rewards.

Valuable information including Alerts & Notifications, Account Summary, Reward Balances, Earning Opportunities, and more keeps Participants engaged and excited to sell your products.  

Administrator Dashboard 

Program Administrators have personalized dashboards enabling them to monitor, measure, adjust and continually improve program performance. An array of helpful data includes Program Summaries, Program Analytics, Promotion Statistics and Trends, Pending Tasks and much more. 

The success of a promotion depends on the experience the participants have with your brand. Offering a wide variety of reward options insures your participants have the incentive they need to remain your loyal partner.

Merchandise Catalog 

Our robust online catalog includes exciting merchandise, travel, music, books and gift cards in an inviting shopping experience.  

Reloadable Prepaid Debit Cards 

Participants can also easily convert their reward points to cash loaded onto a reloadable Visa® prepaid card branded with your unique design. As a Tier 1 payment processor, MTC can fund the cards directly. 

KnowledgeBuilder is a dynamic online education and survey tool that rewards participants for learning about your products.

Train, Test, Reward 

KnowledgeBuilder enables you to train your targeted participants, attach educational materials, test their knowledge, automatically score their results and offer rewards based on your criteria.

Surveys 

Create easy-to-use surveys to collect feedback from your sales channel.

Statistical Reporting of Results 

Results from quizzes and surveys can be viewed and analyzed in real-time, giving you immediate feedback on the success of your training.

Manage and define an approval routing and structure to fit your particular business requirements.

Workflow Management 

Sophisticated workflow management throughout the application enables you to implement best practices and setup multiple tiers of approvals with email notifications to match the way you do business. 

Product Library Management 

Easily import your product database and product hierarchy structure and manage them online. Exception-handling tools make the process even more efficient.

A sophisticated auditing mechanism is built into our systems from the ground up to track people, processes and data.

Audit Tracking 

BackTracker allows you to view a snapshot of what circumstances looked like on a specific date. 

Audit Analysis 

Advanced reports enable you to look at historical data in different ways, providing analytics to evaluate past performance and plan future activity.

A variety of tools help you easily manage and personalize your website.

Site Content

The website can be customized to convey a consistent look with your corporate branding including your logo and colors. Easily publish content including role-based welcome messages, news, FAQ's, etc.

Spotlight Promotions 

Spotlights provide details of your promotions and are linked to banner advertising on your site targeting participants.

Importing and managing data in Vendor Manager, such as sales-out data, salespeople information, hierarchy structure and product libraries is made simple with a host of data integration tools. 

File Import

Easily import your product file, participants and sales hierarchy in various formats. By importing your sales-out/POS data you eliminate the need to submit manual claims, saving substantial time and money.

Scheduling Manager 

Allows scheduled or on-demand actions.

Import Exception Manager 

Correct and manage data import exceptions.

Sales Goals 

Import sales goals, then offer rewards based on achievement.

Business intelligence from standard and customized reporting helps you monitor and evaluate your programs to continuously improve their success.

Standard Suite Reports

Includes Promotion Winners, Promotion Audit, Promotion Listing, Organization Hierarchy, Participant, Partner Enrollment, Sales Data, Participant Reward Summary, Product Reward Summary and Participant Product Sales Summary.

Report View Options

Online reporting allows you to drill down into the details. Or, export reports in formats that allow you to integrate the data to meet your needs—HTML, PDF or Excel.

Our patented software utilizes the latest technology and design to provide a secure, easy-to-use experience that you can rely on.

Responsive Design

Utilizing a responsive design, Loyalty Manager provides an outstanding user experience by automatically adapting to the user’s smartphone, tablet, laptop or desktop display. And no additional apps need to be downloaded and maintained.

Data Privacy and Confidentiality

Our Certified PCI Compliant privacy and confidentiality processes ensure that your company's and individual user's information is secure and never shared.

Users and Roles 

Manage users and roles with individual registrations and role-based security levels and navigation menus. We utilize 128bit encryption for a secure and private login process.

Advanced Calculation Engine™ (ACE)

Our proprietary Advanced Calculation Engine uses dynamic reward formulas to support sophisticated promotion rules, bundles and sales qualification methods, giving you greater flexibility with your programs.

Customization 

If your program has special requirements that go beyond the current application, we can customize on a project basis.

MTC Performance

creates effective, efficient sales incentive management solutions that save time and money while increasing engagement and ROI. We empower clients to create successful programs and promotions that influence business results, motivate participants to sell more and maximize program potential. Rely on our superior technology, focus on business outcomes, flexibility and decades of expertise for your program success.

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